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PRIVACY POLICY

Effective Date: July 18, 2026

Welcome to ADCE.IN. Your privacy is important to us, and we are committed to protecting the personal information you share while using our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit ADCE.IN or purchase products from us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, place an order, contact us, or create an account, we may collect the following information:

Personal Information

Your name

Email address

Phone number

Billing address

Shipping address

Order details

Payment-related information provided through secure payment gateways

Technical Information

IP address

Browser type

Operating system

Device information

Pages visited

Time spent on the website

Referral source

Cookies and similar tracking technologies

Communication Information

Messages sent through our contact forms

Customer support conversations

Warranty or refund requests

Feedback and reviews voluntarily submitted by customers

How We Use Your Information

The information we collect may be used to:

Process and deliver your orders

Verify transactions

Provide customer support

Respond to inquiries

Manage warranties and refunds

Improve our products and services

Enhance website performance and user experience

Prevent fraudulent or unauthorized activities

Maintain website security

Send important order updates

Send service-related communications

Comply with legal obligations

We do not sell or rent your personal information to third parties.

Payment Information

Payments made on ADCE.IN are processed through trusted third-party payment providers. We do not store your complete debit card, credit card, UPI PIN, net banking credentials, or other sensitive payment information on our servers.

Please refer to the privacy policies of the respective payment providers for information regarding how they process payment data.

Cookies

Our website uses cookies to improve functionality and enhance your browsing experience. Cookies help us remember user preferences, analyze website traffic, maintain login sessions, and improve website performance.

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

Information Sharing

We may share limited information only when necessary with:

Shipping and courier partners

Payment gateway providers

Website hosting providers

Technical service providers

Government authorities when legally required

Law enforcement agencies when required by applicable law

All third parties are expected to maintain appropriate security measures for the information they process.

Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

Although we strive to protect your information using industry-standard security practices, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Account Responsibility

If you create an account on ADCE.IN, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately if you suspect unauthorized access to your account.

Third-Party Links

Our website may contain links to third-party websites for your convenience. These websites operate independently and have their own privacy policies. ADCE.IN is not responsible for the privacy practices, content, or services offered by external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Product Reviews

Customers may voluntarily submit reviews or feedback regarding products or services. By submitting such content, you grant ADCE.IN the right to display, publish, or use the content for promotional or informational purposes unless prohibited by applicable law.

Children's Privacy

ADCE.IN is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

Data Retention

We retain personal information only for as long as necessary to fulfill business purposes, provide customer support, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information

Request correction of inaccurate information

Request deletion of certain personal information

Withdraw consent where applicable

Object to certain processing activities

Request information regarding the data we maintain about you

To exercise any of these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice. Changes become effective immediately upon publication on this page. We encourage users to review this page periodically to stay informed about how we protect their information.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, you may contact us using the details below.

ADCE.IN

Email: contact@adce.in

Phone: +91 9653230179

Address:

140, Ananda Pally

Paschim Putiary

Kolkata

West Bengal – 700093

India

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