Thank you for visiting ADCE.IN.
We value every customer and are committed to providing reliable support before and after your purchase. Whether you have questions about our products, need assistance with an order, require warranty support, or want to inquire about product availability, our team is here to help.
Our customer support team strives to respond to all genuine inquiries as quickly as possible during our business hours.
Customer Support
Email: contact@adce.in
Phone: +91 9653230179
Business Address: 140, Ananda Pally, Paschim Putiary, Kolkata, West Bengal – 700093 India
Warranty Support
If you believe your product has developed a hardware issue during the warranty period, please contact us with your order details and a clear explanation of the problem. Our technical team may request photos, videos, or additional information to verify the issue before approving a repair, replacement, or other appropriate resolution.
Refund Requests
Customers who receive a defective, damaged, or non-working product may request a refund within seven (7) days of delivery, subject to the terms outlined in our Refund Policy. Refund requests submitted after the eligible period may not qualify for approval.
Business Inquiries
For bulk purchases, reseller opportunities, partnership proposals, or other business-related inquiries, please contact us by email. We welcome genuine business collaborations and will respond as soon as possible.
Response Time
We aim to respond to most customer inquiries within 24 to 48 business hours. Response times may vary during weekends, public holidays, or periods of high inquiry volume.
Customer Commitment
At ADCE.IN, customer satisfaction is one of our highest priorities. We continuously work to provide quality products, honest service, transparent communication, and reliable after-sales support. Every customer inquiry is treated with professionalism, fairness, and respect.
We appreciate your trust in ADCE.IN and look forward to assisting you.